(Updated in accordance with Amendment 13 to the Privacy Protection Law, effective 14.08.2025)
1. Introduction
COMP-SHOP invites visitors to the website https://compshop.co.il to purchase products through its virtual store.
Store address: 6 Gei Oni Street, Ashdod.
Customer service phone: +972-73-2241747.
These Terms and Conditions constitute a binding contract between the user and the store and apply to any use and purchase on the website.
The store reserves the right to update these Terms and Conditions at any time at its sole discretion without prior notice. The customer is responsible for checking the Terms before each purchase.
All prices on the website include VAT as required by law.
2. Eligibility to Use the Website and Make Purchases
Only individuals legally capable of entering into binding agreements may register and make purchases on the website.
A minor may only make a purchase if the transaction is customary for their age or with the consent of a legal guardian.
The user must have an Israeli ID card or be a corporation registered in Israel, and must have a physical address and email address in Israel.
3. Orders on the Website
Orders are placed by completing an order form on the website.
The validity of the order is conditional on full payment and the issuance of an official invoice.
In the event of a price, specification, image, or availability error, the store reserves the right to cancel the transaction and fully refund the customer.
Charges will be made only after the order is approved. If the order is not approved, the store has no obligation.
The store reserves the right not to supply an order at its discretion, including in cases of suspected legal violation or non-payment.
Prices and promotions are valid until the end of the business day on which the order was placed, unless otherwise stated.
4. Products and Images
Images on the website are for illustration purposes only, and differences may exist between the actual product and the image.
Technical product specifications are subject to the official manufacturer’s specifications.
Product warranties are provided according to the terms of the importer and/or manufacturer, as stated in the warranty certificate or invoice.
5. Payment
Up to 6 installments by credit card with no interest, or 7–36 installments with interest.
Payment by tourist credit cards is possible.
Bank transfer (not deferred payment), Bit, or PayBox – shipment will be made after final payment approval.
Cash at the Ashdod branch – up to NIS 6,000; above this amount, cash payment is allowed up to 10% of the total transaction in accordance with the Cash Law, and in any case not more than NIS 6,000.
PayPal – available only for shipments with tracking number; a 3% service fee applies when using this payment method.
6. Privacy
Privacy on the site is governed by the COMP-SHOP Privacy Policy, which is an integral part of these Terms and Conditions.
Read the full privacy policy here:
Click here
7. Transaction Cancellation and Product Returns
The customer may cancel a transaction in accordance with the Consumer Protection Law, 1981: cancellation within 14 days from the receipt of the product or the disclosure form (whichever is later).
The customer must inspect the product immediately upon receipt. No returns will be accepted without the original packaging.
Product returns will be accepted only if the external carton packaging of the product (sealed box) has not been opened.
Cancellation fee: up to 5% of the transaction value or NIS 100 – the lower of the two; payment processing fees may also apply.
Failed delivery returns are the customer’s responsibility: if a package is returned due to an incorrect address, refusal, or absence, the store will charge the return cost according to the actual or original shipping cost (whichever is higher).
Custom-made products, opened-packaging items (e.g., media), perishable goods, software, digital licenses, or media that has been activated or unsealed cannot be returned.
8. Cancellation by the Store
In cases of error, technical failure, force majeure, stock shortage, or risk of non-payment, the store may cancel the transaction.
If an OEM operating system was purchased without a computer – the transaction will be canceled.
In custom orders with incompatible components – the store reserves the right to cancel.
9. Shipping and Delivery
The supply terms, delivery times, shipping costs, and exceptions are governed by the Supply and Delivery Terms, which are an integral part of these terms and conditions.
Read the full terms here:
Click here
10. Contact Information
Address: Comp Master – Computer Lab, 6 Gei Oni Street, Ashdod, Postal Code: 7764458
Phone: +972-73-2241747
Email: sales@compshop.co.il